Trusted AgainHow often Global Entry is revoked: what public records show
Short answer: In 2024, CBP revoked 17,281 Global Entry memberships, 47% more than the year before, according to CBP data that Bloomberg News obtained through a public-records request. CBP said in May 2025 that Global Entry had nearly 13 million members. GAO found that the CBP Ombudsman sustained about 61% of the 76,183 reconsideration requests it reviewed from October 2019 to March 2023.
Trusted Again is an independent site, not part of CBP, DHS or the U.S. government. These are the published figures we could check against their source, each linked with its date.
Researched and published by Trusted Again, an independent publisher (business details). Every rule, fee and date is traced to the official sources cited (CBP, the Global Entry regulation, TSA, GAO) and was checked in November 2026 by the publisher; no lawyer or outside expert has reviewed it. Last checked . How we check
Need to file your reconsideration? See the kit’s letter templates and evidence checklists, $19.99.
CBP decides every trusted traveler case itself, and we have no inside data. This page only brings together figures others have published: a news organization’s records request, an audit by the U.S. Government Accountability Office (GAO), and a CBP news release. We left out any figure we couldn’t trace to one of those.
The published figures
| Figure | What it counts | Source |
|---|---|---|
| 17,281 | Global Entry memberships CBP revoked in 2024, 47% more than the year before | Bloomberg News, November 14, 2025, from CBP data obtained through a public-records request (English, Bloomberg Law, paywalled; Spanish edition, free) |
| 144% | How much revocations rose compared with 2020, while enrollment rose 83% since 2020 | Bloomberg News, November 14, 2025 |
| 1 in 1,000 | Memberships revoked each year in the past, according to Bloomberg’s own analysis | Bloomberg News, November 14, 2025 |
| Nearly 13 million | Global Entry members | CBP news release, May 23, 2025 (on cbp.gov (free)) |
| Just over 21,000 | Memberships CBP revoked in fiscal year 2022, across Global Entry, NEXUS, SENTRI and FAST together | GAO-24-106314, February 2024, page 19 (on gao.gov (free)) |
| About 183,000 (2.4%) | Applicants CBP denied from October 2019 to March 2023, across the four programs; over 7.4 million (97.6%) were enrolled or renewed | GAO-24-106314, page 19 |
| Over 9.4 million | Applications in the same period: Global Entry about 7.2 million, NEXUS over 1.4 million, SENTRI almost 700,000, FAST over 63,000 | GAO-24-106314, page 18 |
| 76,183 | Reconsideration requests the CBP Ombudsman reviewed in the same period (outcomes below) | GAO-24-106314, page 25 |
GAO’s period is fiscal year 2020 through the second quarter of fiscal year 2023, which runs from October 1, 2019, to March 31, 2023. Bloomberg’s report doesn’t say whether its years are calendar or fiscal years.
What happened to reconsideration requests
Asking the CBP Trusted Traveler Ombudsman to reconsider is the main route after a denial or revocation. GAO reports how the Ombudsman decided the 76,183 requests it reviewed:
Source: GAO-24-106314, February 2024, page 25. Percentages are GAO’s and are rounded. Chart by Trusted Again, an independent site. Free to reuse under CC BY 4.0 with that credit.
| Ombudsman decision (GAO’s terms) | Share of 76,183 requests |
|---|---|
| Sustained: the denial or revocation stands | about 61% (46,679) |
| Unset so the traveler could interview | nearly 16% |
| Approved to enroll | 14% |
| Membership reinstated | about 9% |
Together, the last three are the 39% that GAO counts as approved. An “unset” decision isn’t approval yet: it clears the denial so the traveler can be interviewed by a CBP officer. What each outcome means, and how to write the request, is in how to request Global Entry reconsideration.
Revoked or denied: what each count measures
A revocation removes a membership someone already has; a denial turns down an application or a renewal. The figures above count different things. Bloomberg’s 17,281 is Global Entry revocations in one year. GAO’s “just over 21,000” is revocations across four programs in fiscal year 2022, and its 183,000 is denials across four programs over three and a half years. So they can’t be added together or compared directly. To read the wording in your own letter, see what a revoked or denied notice means.
What changed in CBP’s letters
GAO found that, beginning in 2018, CBP stopped including instructions in its denial and revocation letters on how to find out more about the reason (GAO-24-106314, page 26), and recommended that CBP add them. GAO’s recommendation page now marks this “Closed – Implemented”: in June 2024, CBP updated the letters to point travelers to a Trusted Traveler Program enrollment center, the CBP Information Center, or a Freedom of Information Act request (on gao.gov (free)). For the last route, see how to file a CBP FOIA request for your records, or check the reason in your letter with the free letter decoder.
If it happened to you
The kit takes you from your letter’s exact wording to a complete reconsideration request: the reason pages, templates for each reason, a records checklist and a planner.
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What these figures can’t tell you
- Your own odds. GAO’s outcomes are averages across every reason and all four programs. None of these figures predicts how CBP will decide one case.
- Anything after March 2023 in GAO’s counts. GAO’s period ends there.
- Why revocations rose. Bloomberg reports the counts; this page doesn’t guess at CBP’s reasons.
Reuse the chart
You can copy, share and adapt the chart on this page, including in news stories, under the Creative Commons Attribution 4.0 license. Credit it as “Chart by Trusted Again, an independent site”, with a link to this page. The figures in it are GAO’s, so cite GAO-24-106314 as their source. Other figures on this page belong to the sources named next to them.
Official sources
- GAO-24-106314, Trusted Traveler Programs (February 2024), full report
- GAO-24-106314 product page and recommendation status
- CBP news release, CBP prepares for summer travel with improved time-saving tools (May 23, 2025)
This guide is general information about processes the U.S. government publishes. It is not legal advice, and it is not affiliated with CBP, DHS, TSA or any government agency. Nothing here predicts or promises an outcome.